Total Charge describes the total amount you have spent in local and long distance telephone calls ONLY. It does not include taxes or any other charge or credit that you may see in the actual bill.
You can view the digital certificate of this website directly. Double click on the pad lock located in the lower part of this browser and you will be able to see de details of the SSL Certificate of Cordia.
1. Check the Telephone Adapter and make sure that the telephone is plugged into the port marked Phone 1. 2. Check the left side of the Telephone Adapter and make sure that the ACT light is steady green. 3. Check to make sure that all your cables are plugged in properly. 4. See if you can access the Internet from your computer. If you cannot access the Internet, contact your ISP or broadband provider.
You need to make sure that you are dialing all 11 digits of the phone number for ALL calls (even
local calls) in the U.S. and Canada. For example, dial 1-212-345-6789 not just 212-345-6789. You should dial 011 + country code + city code + number for
all International numbers.
If you are dialing correctly and you are still getting a fast busy tone, restart your home network. Click here for
instructions on how to restart your home network.
1. Check to make sure that your telephone is plugged into the port marked Phone 1 on the right side of your Telephone Adapter. 2. Check the volume on your telephone's ringer to make sure that it is turned up. 3. Restart your home network. Click here for instructions on
how torestart your home network. 4. If this did not solve the problem, contact Cordia's customer service.
Check with your Internet provider to see what download and upload speeds they are providing. In order for the Telephone Adapter to function properly
you need to have a minimum of 64k download and upload speed. If you are downloading large files from the Internet at the same time you are using your VoIP
line, both the file transfer speed and the quality of your VoIP call may be negatively impacted if you do not have adequate bandwidth.
1. Shut down your computer. 2. Unplug your Cable or DSL modem from the power outlet. 3. Wait 15 seconds and plug the Cable or DSL modem back into the power outlet. Wait 2 minutes for you Cable or DSL modem to restart. 4. Unplug your router from the power outlet. 5. Wait 60 seconds and plug the router back into the power outlet. Wait 2 minutes for your router to reboot. 6. Restart your computer and check to make sure that you access the Internet.
1. Unplug your Telephone Adapter from the power outlet. 2. Wait 60 seconds and plug the Telephone Adapter back into the power outlet. Wait approximately 45 seconds for the ACT light to stop blinking. 3. You are now ready to use your Cordia service.